Virtual agents
with guaranteed results
Artificial intelligence changes the relationship between man and machine. We help you to be part of this revolution by adding smart AI-based digital employees to your business.

SEB Virtual Advisor

State Universal Virtual Estonian

viLTė
Why do you need virtual agents?
Taking care of people – being customers, employees or citizens – can be challenging in the digital age. You should combine the capabilities of a machine and best in humans to provide the quickest, but still smart and personalized experience.
Automate customer service
Internal support for employees
Drive revenue
%
Informational requests solved by virtual agent
%
prefer interacting with virtual agent - even when given human option.
%
End-user satisfaction
Our work in the media

SEB Virtual Advisor is one single virtual assistant which understands 5 languages and serves customers simultaneously in all Baltic countries.
Suve has been integrated into several public websites providing information in English, Estonian and Russian.


viLTė responds to topics like coronavirus, movement restrictions including travelling, state support for entrepreneurs, unemployment and more.
Our services
We improve your services to employees or customers by adding a new colleague to your team – a digital employee powered by AI.
We use our decades of experience with ERP, CRM and e-commerce solutions to help you integrate VA with back end systems.
After multiple successful and renowned projects we can guarantee value and smooth interactions from day one. No need to wait for months for data collection and running experiments with your customers.

Explore
Check feasibility
Proof of concept

Create
Design conversations
Set/build persona

Improve
Share experience
Supervise and grow
Ready to use for various industries
Our solutions are equipped with several pre-made modules. They can be used as basis and framework for new virtual agents in similar industries and are fast to implement.

Banking & Finance
We deliver chat or voice based virtual assistants for customer support or sales with secure and high quality 24/7 self-service.

Telecom
Simple and modern virtual assistants serve clients questions from billing and maintenance to products and services.

e-Governance
Virtual public servants provide customized e-services and information based on sectors and audience needs.

Insurance
AI-powered virtual assistants benefit both the insurer and the insured: fast, accurate and user-friendly claim management.